Chillspot is a project that seeks to promote tourism as well as digitize businesses in this era by offering an affordable marketing platform. It aims to combine three questions; what to do, where to do it and how much to do it. The application aims to identify places, establishments and other activities and digitize them by taking into consideration the amount that one would spend and hence giving the user a range of choices of what to do within their budget. The project is an idea of the innovative Chillspot Entertainment Limited. Want to know what to do, where to eat or where to enjoy yourself in Nairobi, Mombasa, Kisumu or a place you’ve never been? Chillspot is the place to be.
To advertise with us, send us an email at firstname.lastname@example.org. Only after all items are confirmed shall you be allowed to make the required payment and your ad placed.
Payments are only made via Mpesa Paybill. Upon payment, you shall receive a confirmation SMS.
Terms & Conditions
Welcome to chillspot.co.ke (hereinafter referred to as the “website”). The terms and conditions below (hereinafter referred to as “Terms and Conditions”) apply to the whole website, to all its parties, its subsidiaries and to all the websites that mention these terms and conditions.
The website is owned and operated by CHILLSPOT ENTERTAINMENT LIMITED, with its headquarters in Nairobi, Kenya.
Through our website, we (chillspot.co.ke) provide an online marketing platform for business to connect with clients and vice versa. Chillspot.co.ke only acts as an intermediary to facilitate marketing in which our role is limited to the transmission of information between you and the establishment. The information provided by us to visitors of our website. As such, while we try to ensure that all information on our website is accurate at all times, we cannot guarantee accuracy and hence cannot be held responsible for any inaccurate information or non-delivery information. Nor can we be held responsible for any interruptions, breakdown, repair, upgrade or maintenance of our website. Our website is not, and should not be considered a recommendation of the quality, value, service level or rating of any services availed by the accommodation providers or your operators. Services provided are exclusive of park or any other entry or activity fees unless expressly stated in the package. Any issues related to accommodation, transport or activities will fall under the responsibility of the third party in charge (Transport Company, hotel, travel agency, or other party.).
Prices on chillspot.co.ke are highly competitive and contain no hidden charges. The price shown is the total price payable for the room as advertised, including VAT and all other taxes (subject to change of such taxes). The hotel or establishments may offer optional facilities and activities at an additional charge. We want to ensure you pay the lowest price possible when looking through chillspot.co.ke. While we endeavor to be accurate at all times, we cannot guarantee that the same or lower price cannot be found elsewhere. The currency converter is for information purposes only and should not be relied upon as accurate and real time. Currencies are selected by establishments individually. The true price to be paid in another currency will be shown at the time of payment.
By voluntarily giving your personal details to one of our agents during a Chillspot event, including, but not limited to, promotional events, field activations and social media campaigns, you agree to receiving a) emails asking you to review chillspot.co.ke and b) promotional emails, sms and push notifications from Chillspot or trusted partners. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email email@example.com. Unsolicited commercial communication are sent to consumers at no cost.
Links and Third Party Websites
We may include links to third party websites at any time. However, the existence of a link to another site should not be considered as an affiliation or partnership with a third party or seen as a support of a particular website unless otherwise specified. In the case that a user follows a link to another site, he/she does it at his/her own risk. We expressly decline all liability for any content, including information, products and services, available on third party websites. The creation of a link to our site is strictly forbidden without our prior written consent. Additionally, we reserve the right to revoke our consent without notice or justification. Some of our content is provided through 3rd party suppliers and is subject to supplier’s T&C.
Ranking and Guest Reviews
Please note that the default ranking uses an algorithm based on multiple criteria. You may choose to rank hotels in other ways for your convenience. After your visit we may ask you to complete a guest review giving your feedback on your chosen stay or visit. The information in this guest review becomes the property of Chillspot.co and may be used by us on the website to inform future guests of your opinion, for marketing of our website or specific visit and/or for any other purpose we see fit, for example on social media platforms, newsletters or apps.
We reserve the right to adjust, refuse or remove guest reviews at our discretion. The guest review should be regarded as a survey asking for your honest opinion, and does not include any offers or incentives.
Intellectual Property Rights
Unless otherwise stated, the technology and software required for our website or used by our website, and the intellectual property rights of content, information and material on our website, are owned by chillspot.co.ke, its parent companies, suppliers or providers.
Chillspot.co.ke retains all rights, title and interest in and to all intellectual property rights, the look and feel (including infrastructure) of the website and service provided. Intellectual property rights include all guest reviews, original content and translated content. You are not entitled to copy, scrape, integrate, utilize, combine or otherwise use the content of the website without our express, written permission. To the extent that you would otherwise own any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to chillspot.co.ke. Any unlawful use will constitute a material infringement of our intellectual property rights (including copyright and database right).
To the extent permitted by law, the provision of our services and these terms and conditions shall be governed by and construed in accordance with Kenyan law and any dispute shall exclusively be submitted to and arbitrated by the competent courts of Kenya. The English version of these terms and conditions is available by selecting the English language on our website, or will be sent to you in writing on request.
In the case that any provision of these terms and conditions becomes or is deemed invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such case, the invalid provision shall be enforced to the maximum extent permitted by applicable law, and you will agree to accept a similar effect given the contents and purpose of these terms and conditions.
Thank you for using chillspot.co.ke. We respect your privacy.
Information We Collect
Usage Information. We collect information about your interactions with the Chillspot Platform, such as the pages or other content you view, your searches for Listings, and other actions on the Chillspot Platform.
Location Information. When you use certain features of the Chillspot Platform, we may collect different types of information about your general location (e.g. IP address, zip code) or more specific location information (e.g. precise location from your mobile GPS). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu.
We may collect information that others provide about you when they use Chillspot, or obtain information from other sources and combine that with information we collect through the Chillspot Platform.
Third Party Services. If you link, connect, or login Chillspot with a third party service (e.g., Facebook, WeChat), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Chillspot through partnerships, or about your experiences and interactions from our partner ad networks.
How We Use Information We Collect
We use, store, and process information about you to provide, understand, improve, and develop the Chillspot Platform, and to create and maintain a trusted and safer environment.
Provide, Improve, and Develop the Chillspot Platform.
– Enable you to access and use the Chillspot Platform.
– Operate, protect, improve and optimize the Chillspot Platform and experience, such as by performing analytics and conducting research.
– Personalize or otherwise customize your experience by, among other things, ranking search results or showing ads based on your search, booking history, and preferences.
– Provide customer service.
– Send you service or support messages, such as updates, security alerts, and account notifications.
– If you provide us with your contact information, we may use and store this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection.
Create and Maintain a Trusted and Safer Environment.
– Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
– Conduct investigations and risk assessments.
– Conduct checks against databases and other information sources.
– Comply with our legal obligations.
– Resolve any disputes with any of our users and enforce our agreements with third parties.
– Enforce our Terms of Service and other policies.
Provide, Personalize, Measure, and Improve our Advertising and Marketing.
– Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your communication preferences (including information about Chillspot or partner campaigns and services).
– Personalize, measure, and improve advertising.
– Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Chillspot or its third party business partners.
Sharing & Disclosure With Your Consent.
Profiles, Listings, and other Public Information.
The Chillspot Platform lets you publish information that is visible to the general public. For example:
– Public Listing pages are publicly visible and include information such as the Accommodation or Experience’s approximate location (neighborhood and city), Listing description, calendar availability, the Host public profile photo, aggregated demand information (like page views over a period of time),
– If you submit content in a public forum or social media post, or use a similar feature on the Chillspot Platform, that content is publicly visible.
Information you share publicly on the Chillspot Platform may be indexed through third party search engines. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.
Safety and Compliance with Law.
Chillspot may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required to do so by law or if such disclosure is reasonably necessary: (i) to comply with legal process and to respond to claims asserted against Chillspot, (ii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iii) to enforce and administer our Terms of Service or other agreements with Members, (iv) for fraud investigation and prevention, risk assessment, customer support, product development and debugging purposes, or (v) to protect the rights, property or personal safety of Chillspot, its employees, its Members, or members of the public.
We may display parts of the Chillspot Platform (e.g., your Listing page) on sites operated by Chillspot’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed.
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and non-personally identifiable information for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
OTHER IMPORTANT INFORMATION
Analyzing your Communications.
We may review, scan, or analyze your communications on the Chillspot Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
+254-780-138-138 or +254-780-136-136
P.O. Box 25229-00100 Nairobi, Kenya
You may also email us through firstname.lastname@example.org
The Chillspot Terms of Service (“Chillspot Terms”) separately govern your use of the Chillspot Platform. All capitalized terms have the meaning set forth in the Chillspot Terms unless otherwise as stated in the terms of services.